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This article describes how an operator requests a card for a user in the Cards package in Smart ID Identity Manager.
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This use case, and the use case Issue card are both disabled by default, and you must enable at least one of them. |
For the Request card use case, you can select to have an approval step or not.
Request card with approval
- Approval steps are required before a card can be issued (produced)
- The card will be in state "requested"
- When the card request is approved, the card will be in state "approved"
- The next step is to issue the card via single production or via batch order, see Issue card or Issue multiple cards (batch order)
Request card without approval
- Approval steps are not required and the card can be issued (produced) right away
- The card will be in state "approved"
- The next step is to issue the card via single production or via batch order, see Issue card or Issue multiple cards (batch order)
Prerequisites
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Step-by-step instruction for the operator
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Use case details
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Options
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Option: Add an approval step
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Use case scenarios
- An operator wants to request a card for a user