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This article describes how an operator reactivates a card for a user in the Cards package in Smart ID Identity Manager. (The card is activated again.)

Prerequisites

Expand
titlePrerequisites
  • The card was previously is deactivated
  • The user must be in state "active"

Step-by-step instruction for the operator

Expand
titleLog in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.


Expand
titleReactivate card
  1. Go to the SEARCH page.
  2. Select Card from the drop-down meny and click Search.
  3. Select the card that you want to reactivate. The card data and user data is shown

  4. ClickReactivate card.

    Note

    To cancel the process, see "Cancel the process" below.

    • Possible certificates will be reactivated.
  5. Click Next to reactivate the card.

    Note

    Depending on the configuration, there can be options added to the use case, se "Options" below.



Expand
titleCancel the process

Insert excerpt
Create user
Create user
nopaneltrue

Use case details

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titleOverview and technical details


Use case descriptionAs an operator I want to reactivate a card
Outcome
  • End state for inactive cards = "active"
  • End state for inactive/on-hold certificates = "valid"
Symbolic name

CardsProcReactivate

Process name

Reactivate card

Component

Identity Manager Operator

Required card state

Inactive

Process start

On the card object > Reactivate card


Options

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titleAbout the options

Insert excerpt
Request card
Request card
nopaneltrue


Expand
titleAdd an approval step

Option: Add an approval step


Expand
titleAllow multiple active cards

Option: Allow multiple active cards


Use case scenarios

  • An operator wants to reactivate a card for a user

Related information