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This article describes how an operator deactivates an active mobile ID for a user in the Mobile ID package Smart ID Identity Manager. The Deactivate Mobile ID use case is called automatically if a user gets deactivated, reactivated or locked. See, for example, Deactivate user. But it can be also used to just set the mobile ID to inactive.

Note

This use case is disabled by default. To enable it, see Enable the Deactivate Mobile ID use case.

Prerequisites

Expand
titlePrerequisites
  • The mobile ID is in state "active"

Step-by-step instruction for the operator

Expand
titleLog in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.


Expand
titleDeactivate mobile ID
  1. In the Quick search drop down list, select Mobile ID.
  2. Select Mobile ID from the drop-down list and search for and select an active mobile ID.
  3. Click Deactivate Mobile ID under "What do you want to do".

  4. Click Next to deactivate the mobile ID.

Use case details

Expand
titleOverview and technical details


Use case descriptionAs an operator I want to deactivate an active mobile ID
Outcome
  • End state for the mobile ID = "inactive"
  • End state for the certificates in Identity Manager = "on hold"
  • End state for the certificates in CA = "certificatehold""
Symbolic name

MobileIDProcDeactivate

Process name

Deactivate mobile ID

Component

Identity Manager Operator

Required mobile ID state

Active

Process start

On the mobile ID object > Deactivate mobile ID



Use case scenarios

  • An operator wants to deactivate an active mobile ID for a user

Related information