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Deactivate Mobile ID

Owned by Ann Base (Deactivated)
Last updated: Dec 08, 2023 by Ylva AnderssonVersion comment
2 min read

Use case scenario

An operator wants to deactivate an active mobile ID for a user.

This article describes how an operator deactivates an active mobile ID for a user in the Mobile ID package Smart ID Identity Manager. The Deactivate Mobile ID use case is called automatically if a user gets deactivated, reactivated or locked. See, for example, Deactivate user. But it can be also used to just set the mobile ID to inactive.

This use case is disabled by default. 

Prerequisites

  • The mobile ID is in state "active"

  1. Log in to Identity Manager Admin with your admin user.

  2. Go to Home > Cards.

  3. Select and edit Mobile ID.

  4. Select the Active tab.

  5. In Additional Commands, click New (the pen symbol) to add a row.

  6. In Additional Commands, select Deactivate Mobile ID to add it to the Process list.

  7. Click Save.

Step-by-step instruction for the operator

  1. Log in to Identity Manager Operator with your user account.



  1. In the Quick search drop-down list, select Mobile ID.

  2. Select Mobile ID from the drop-down list and search for and select an active mobile ID.

  3. Click Deactivate Mobile ID under "What do you want to do".

  4. Click Next to deactivate the mobile ID.

Use case details



Use case description

As an operator I want to deactivate an active mobile ID

Outcome

  • End state for the mobile ID = "inactive"

  • End state for the certificates in Identity Manager = "on hold"

  • End state for the certificates in CA = "certificatehold"

Symbolic name

MobileIDProcDeactivate

Process name

Deactivate mobile ID

Component

Identity Manager Operator

Required mobile ID state

Active

Process start

On the mobile ID object > Deactivate mobile ID



Options

There are no options for this use case.

Related information

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