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An operator wants to deactivate an active mobile ID for a user. |
This article describes how an operator deactivates an active mobile ID for a user in the Mobile ID package Smart ID Identity Manager. The Deactivate Mobile ID use case is called automatically if a user gets deactivated, reactivated or locked. See, for example, Deactivate user. But it can be also used to just set the mobile ID to inactive.
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This use case is disabled by default. |
Prerequisites
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- The mobile ID is in state "active"
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| title | Enable the Deactivate Mobile ID use case |
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- Log in to Identity Manager Admin with your admin user.
- Go to Home > Cards.
- Select and edit Mobile ID.
- Select the Active tab.
- In Additional Commands, click New (the pen symbol) to add a row.
- In Additional Commands, select Deactivate Mobile ID to add it to the Process list.
- Click Save.
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Step-by-step instruction for the operator
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| title | Log in to Identity Manager Operator |
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- Log in to Identity Manager Operator with your user account.
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| title | Deactivate mobile ID |
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- In the Quick search drop-down list, select Mobile ID.
- Select Mobile ID from the drop-down list and search for and select an active mobile ID.
- Click Deactivate Mobile ID under "What do you want to do".
Click Next to deactivate the mobile ID.
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Use case details
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| title | Overview and technical details |
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| Use case description | As an operator I want to deactivate an active mobile ID |
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| Outcome | - End state for the mobile ID = "inactive"
- End state for the certificates in Identity Manager = "on hold"
- End state for the certificates in CA = "certificatehold"
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| Symbolic name | MobileIDProcDeactivate |
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| Process name | Deactivate mobile ID |
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| Component | Identity Manager Operator |
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| Required mobile ID state | Active |
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| Process start | On the mobile ID object > Deactivate mobile ID |
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Options
There are no options for this use case.
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Use case scenarios
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Related information
