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A self-service user wants to lock an own active mobile ID. |
This article describes how a self-service user locks an own active mobile ID in Smart ID Self-Service in the Mobile ID package. You can also lock a mobile ID when you click Get mobile ID in Self-Service, and you already have a mobile ID. In that case, a Lock button is available in Self-Service, and after you have clicked Lock, the current mobile ID is locked and you can directly get a new mobile ID.
Prerequisites
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- The mobile ID must be in state "active"
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Step-by-step instruction for the self-service user
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| title | Log in to Smart ID Self-Service |
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- Log in to Smart ID Self-Service with your user account.
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There are two ways to lock a mobile ID: In Smart ID Self-Service, on the Dashboard: - Click Get Mobile ID.
If you already have an active mobile ID, click Lock to lock that mobile ID. | Note |
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To cancel the process, see "Cancel the process" below. |
You will then be directed to the same steps as in Get mobile ID (self-service user).
In Smart ID Self-Service, on the Mobile ID menu: - Click on your active mobile ID.
- Select Possible actions and click Lock Mobile ID.
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| Create user |
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| nopanel | true |
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Use case details
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| title | Overview and technical details |
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| Use case description | As a self-service user I want to lock my active mobile ID |
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| Outcome | - End state for mobile ID = "locked"
- End state for the certificates in Identity Manager = "revoked"
- End state for the certificates in CA = "revoked"
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| Symbolic name | MobileIDSelfServiceProcLock |
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| Process name | Lock mobile ID |
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| Component | Smart ID Self-Service |
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Required mobile id state | Active |
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| Process start | On the Self-Service start page > Lock mobile ID |
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Use case scenarios
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Options
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