This article describes how an operator can issue multiple cards for users in the Cards package in Smart ID Identity Manager. An approved card request must have been done, see Request card. The next step is to activate the cards.

Prerequisites

A card has been requested and is in state "approved", see Request card

Step-by-step instruction for the operator

Log in to Identity Manager Operator

Log in to Identity Manager Operator with your user account.

Issue cards

In the BATCH ORDERS page, select Issue multiple cards.
Click Search to get a list of all cards in status approved.
Select the check boxes for the cards that shall be issued.

To cancel the process, see "Cancel the process" below.
Click Issue multiple cards.
Click Next to issue the cards.

Depending on the configuration, there can be options added to the use case, se "Options" below.

Cancel the process

To cancel the process:

Click Cancel to close the process.
Click Next to proceed with the process.

Use case details

Overview and technical details

Use case description	As an operator I want to produce requested cards via batch order
Outcome	End state for card = "issued" or "active" End state for certificate = "on hold" or "valid"
Symbolic name	CardsBoProcIssueMultiple
Process name	Issue multiple cards
Component	Identity Manager Operator
Required card state	Approved
Process start	Process start>Batch order>Issue multiple cards

Options

About the options

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Set PIN length

Option: Set PIN length

Default = 6
To manage the option, see here: Cards - Manage option to set PIN length

Set PUK length

Option: Set PUK length

Default = 8
To manage the option, see here: Cards - Manage option to set PUK length

Select certificates to be issued

Option: Provide the possibility to select what kind of certificates that should be issued

To manage the option, see Cards- Manage option to select what certificates to issue

Set card end state

Option: Set end state for the card

Default = false (the card is issued)
To manage the option, see here: Cards - Manage option to set the card end state

Set certificate end state

Option: Set end state for the certificate

Default = false (certificates on hold)
To manage the option, see here: Cards - Manage option to set the certificate end state

Use case scenarios

An operator wants to produce/print multiple cards for users

Issue multiple cards (batch order)

Prerequisites

Step-by-step instruction for the operator

Use case details

Options

Use case scenarios

Related information