This article describes how an operator resets a password for a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.
When the password is reset, information is sent to the user.
Prerequisites
- The user can be in state "active" or "inactive"
Step-by-step instruction for the operator
Log in to Identity Manager Operator
- Log in to Identity Manager Operator with your user account.
Reset password
In the Quick search drop-down list, select User. Search for the user for which the password shall be reset. User data is shown in read-only mode.
- Click Reset password.
- Select Send password by email or Print password or both.
Click Next and the password is provided in the chosen way to the user.
The password is rendered by the system.
Cancel the process
To cancel the process:
- Click Cancel to close the process.
- Click Next to proceed with the process.
Use case details
Overview and technical details
Use case description | As an operator I want to reset a password for a user |
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Outcome | - Password is reset
- Information is provided to the user
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Symbolic name | UsersProcResetPassword |
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Process name | Reset password |
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Component | Identity Manager Operator |
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Required user state | Active and inactive |
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Process start | On the user profile>Reset password |
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Options
There are no options for this use case.