Use case scenario

An operator wants to remove an own request for approval.

This article describes how an operator aborts an own request in Smart ID Identity Manager that is in state "requested". Read more here: Smart ID Workforce use cases

It can be, for example, a requested update in user data or an update for a card, that is no longer needed. This is used in the Users package and in the Cards package.

Prerequisites

The request is in state "requested"

Step-by-step instruction for the operator

Log in to Identity Manager Operator

Log in to Identity Manager Operator with your user account.

Abort request

Go to the SEARCH page.
Select Request in the drop-down menu and click Search.
Select the request that you want to abort.
Click Abort request.

To cancel the process, see "Cancel the process" below.
Click Next to abort the request.

Cancel the process

To cancel the process:

Click Cancel to close the process.
Click Next to proceed with the process.

Use case details

Overview and technical details

Use case description	As an operator I want to abort an own request in state "requested"
Outcome	For Users and Cards: Request object is in state "aborted" For Cards: Card object, if it is a request, is in state "aborted"
Symbolic name	For Users: UsersProcAbortRequest For Cards: CardsProcAbortRequest
Process name	Abort request
Component	Identity Manager Operator
Process start	On the request object > Abort request

Options

There are no options for this use case.

Additional information

Useful links