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Abort request

Owned by Ann Base (Deactivated)
Last updated: Jan 23, 2024 by Ylva AnderssonVersion comment

Use case scenario

An operator wants to remove an own request for approval.

This article describes how an operator aborts an own request in Smart ID Identity Manager that is in state "requested". Read more here: Smart ID Workforce use cases

It can be, for example, a requested update in user data or an update for a card, that is no longer needed. This is used in the Users package and in the Cards package.

 Prerequisites
  • The request is in state "requested"

Step-by-step instruction for the operator

 Log in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.
 Abort request

  1. Go to the SEARCH page.

  2. Select Request in the drop-down menu and click Search.
  3. Select the request that you want to abort.

  4. Click Abort request.

    To cancel the process, see "Cancel the process" below.

  5. Click Next to abort the request.
 Cancel the process

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

 Overview and technical details
Use case description

As an operator I want to abort an own request in state "requested"

Outcome
  • For Users and Cards: Request object is in state "aborted"
  • For Cards: Card object, if it is a request, is in state "aborted"
Symbolic name
  • For Users: UsersProcAbortRequest
  • For Cards: CardsProcAbortRequest
Process name

Abort request

Component

Identity Manager Operator

Process start

On the request object > Abort request

Options

There are no options for this use case.

Additional information



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