Replace card - Physical ID
When an employee card is old or defective, it can be replaced, either in Smart ID Self-Service or Identity Manager.Â
Standard workflow
Actor | Action | Option | ||||
---|---|---|---|---|---|---|
1 | In Identity Manager: Browses for the person and selects Replace card. | - | Â | Â | Â | |
2 | CA | Revokes the certificates. | - | Â | Â | |
3 | Identity Manager | Generates new PUK and PIN. | - | Â | Â | Â |
4 | Identity Manager | Sends card information to the PACS. Old card gets inactive. | - |  | ||
5 | Produces new card, verifies the card. | - | Â | Â | Â | |
6 | Prints PIN information letter. | Sends a PIN email. | Â | Â | Â |
Technical references
The Physical access processes are modified and overwrites the corresponding Digital ID process. Â
Option | Physical ID | Digital ID & Physical access |
---|---|---|
Replace employee card | CCProcReplaceEmployeeCard | PcmProcReplaceEmployeeCard (see image) |
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