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Lock card - Physical ID

If an employee or external card is lost or stolen, the card can be locked, either in Smart ID Self-Service or Identity Manager. 

Standard workflow



Actor

Action

Option

1

Self-service user

Logs in to Smart ID Self-Service and selects Lock card.

Person contacts Registration officer or Helpdesk, who browses for the person in Identity Manager and selects Lock card.

 

 

 

2

Identity Manager

Locks the card.

-

 

 

 

3

Identity Manager

Exports the card data to the PACS system. 

-





 

4

CA

Revokes certificates.

-



 

 

5

Person

-

Receives information mail.

 

 

 

BPMN process: PcmProcLockEmployeeCard

Technical references

The Physical access processes are modified and overwrites the corresponding Digital ID process.  



Option

Physical ID

Digital ID & Physical access

Option

Physical ID

Digital ID & Physical access

Lock employee card

CCProcLockEmployeeCard

PcmProcLockEmployeeCard (see image)



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