Activate card - Physical ID

Before an ID card can be used, it must be activated.

If a signature pad is used, there is an option in the workflow to let the person give their signature when picking up the card.

Standard workflow

	Actor	Action	Option	Physical ID	Digital ID	Physical access

	Actor	Action	Option
1	Person	Receives the card.	-
2	Issuing authority or Registration officer	In Identity Manager: browses for the person and selects Activate card.	In Smart ID Self-Service: Self-service user selects Activate card.
3	Identity Manager	Changes card state to Active.	Before the card being activated, the person signs on a signature pad, to confirm fetching the card.
4	Identity Manager	Sends the card information to the PACS. The card is set to active in the PACS.	-
5	Identity Manager	Sends activation mail to the person including PIN and PUK.	A PIN information letter is printed and handed to the person.

BPMN process: PcmProcActivateEmployeeCard

The Physical access processes are modified and overwrites the corresponding Digital ID process.

Option	Physical ID	Digital ID & Physical access

Option	Physical ID	Digital ID & Physical access
Activate employee card	CCProcActivateEmployeeCard	PcmProcActivateEmployeeCard (see image)
Activate contractor card	CCProcActivateContractorCard	PcmProcActivateContractorCard
Activate visitor card	CCProcActivateVisitorCard	PcmProcActivateVisitorCard