Use case scenario

An operator wants to delete a user.

This article describes how an operator deletes a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.

The user history will still remain in the system when the user is deleted.

This use case is disabled by default.

Prerequisites

Enable the Delete user use case

Log in to Identity Manager Admin with your admin user.
Go to Home > Identities.
Select and edit User.
Select the Active/Inactive/Locked tab.
In Additional Commands, click New (the pen symbol) to add a row.
In Additional Commands, select Delete user from the drop-down list in Process.
Click Save.

Step-by-step instruction for the operator

Log in to Identity Manager Operator

Delete user

In the Quick search drop-down list, select User. Search for user that shall be deleted. User data is shown.

To cancel the process, see "Cancel the process" below.
Click Delete user.
Select a reason from the drop-down list.
Click Next to delete the user profile.

Depending on the configuration, there can be options added to the use case, see "Options" below.

Cancel the process

To cancel the process:

Use case details

Overview and technical details

Use case description	As an operator I want to delete a user profile in Identity Manager
Outcome	Deleted user All related credentials are deleted
Symbolic name	UsersProcDeleteUser
Process name	Delete user
Component	Identity Manager Operator
Required user state	Inactive and active
Process start	On the user profile>Delete user

About the options

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Add an approval step

Option: Add an approval step

Additional information

Useful links