Request or issue card - Physical ID

1

Person

Contacts Card administrator and asks for a new card.

In Smart ID Self-Service: Self-service user clicks Request card.

2

Registration officer

In Identity Manager, browses for person and clicks Produce card.

3

Approver

Approves the card production.

No approval.

4

Identity Manager

Generates a card object with card number, PIN, and PUK.

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5

Registration officer or Card production administrator

Selects if this card is for single or mass production.

• If mass production, then a separate mass production process starts. See separate workflow.

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6

CA

Issues a certificate. The certificate is stored in Identity Manager and on the card.

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7

Registration officer or Card production administrator

Produces the card, verifies the production status.

• If the production fails, option to try again or cancel the production.

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Employee card with approval in Smart ID Self-Service

CCProcUSSPEmployeeCardWithApproval

PcmProcUSSPEmployeeCardWithApproval (see image)

Employee card without approval in Smart ID Self-Service

CCProcUSSPEmployeeCardWithoutApproval

PcmProcUSSPEmployeeCardWithoutApproval

Employee card with approval

CCProcEmployeeCardWithApproval

PcmProcEmployeeCardWithApproval

Employee card without approval

CCProcEmployeeCardWithoutApproval

PcmProcEmployeeCardWithoutApproval

Contractor card with approval

CCProcContractorCardWithApproval

PcmProcContractorCardWithApproval

Contractor card without approval

CCProcContractorCardWithoutApproval

PcmProcContractorCardWithoutApproval

Visitor card with approval

CCProcVisitorCardWithApproval

PcmProcVisitorCardWithApproval

Visitor card without approval

CCProcVisitorCardWithoutApproval

PcmProcVisitorCardWithoutApproval