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Request card
Request card
Use case scenario
An operator wants to request a card for a user
This article describes how an operator requests a card for a user in the Cards package in Smart ID Identity Manager.
This use case, and the use case Issue card are both disabled by default, and you must enable at least one of them.
For the Request card use case, you can select to have an approval step or not.
Request card with approval
- Approval steps are required before a card can be issued (produced)
- The card will be in state "requested"
- When the card request is approved, the card will be in state "approved"
- The next step is to issue the card via single production or via batch order, see Issue card or Issue multiple cards (batch order)
Request card without approval
- Approval steps are not required and the card can be issued (produced) right away
- The card will be in state "approved"
- The next step is to issue the card via single production or via batch order, see Issue card or Issue multiple cards (batch order)
Prerequisites
Step-by-step instruction for the operator
Use case details
Options
Related information
, multiple selections available,
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