Use case scenario

An operator wants to lock an active mobile ID for a user.

This article describes how an operator locks an active mobile ID for a user in the Mobile ID package in Smart ID Identity Manager. You can also lock a mobile ID for a user directly when you click Supply mobile ID for a user that already has a mobile ID. In that case, a Lock button is available in Identity Manager Operator, and after you have clicked Lock, the current mobile ID is locked and you can directly supply a new mobile ID for the user.

Prerequisites

The mobile ID must be in state "active"

Step-by-step instruction for the operator

Log in to Identity Manager Operator

Log in to Identity Manager Operator with your user account.

Lock mobile ID for a user

In the Quick search drop-down list, select User. Search for user that you shall lock a mobile ID for.
Click Lock Mobile ID.

To cancel the process, see "Cancel the process" below.
Click Next and the mobile ID is locked.

Cancel the process

To cancel the process:

Click Cancel to close the process.
Click Next to proceed with the process.

Use case details

Overview and technical details

Use case description	As an operator I want to lock an active mobile ID for a user
Outcome	End state for mobile ID = "locked" End state for the certificates in Identity Manager = "revoked" End state for the certificates in CA = "revoked"
Symbolic name	MobileIDProcLockForOperator
Process name	Lock mobile ID
Component	Identity Manager Operator
Required user and mobile ID state	Active
Process start	On the user object > Lock mobile ID

Options

There are no options for this use case.

Nexus Documentation

Lock mobile ID for a user

Prerequisites

Step-by-step instruction for the operator

Use case details

Options

Related information