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This table shows the roles in Smart ID and the different use cases that the roles can do. Read more here:  Smart ID Workforce use cases.

See also Roles in Smart ID use cases

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Use casePackageOperatorSelf-service userApproverMobile ID managerMobile ID self-service userVirtual smart card managerVirtual smart card self-service user

Create user

Users

X
X



Deactivate user

Users

X
X



Reactivate user

Users

X
X



Lock user

Users

X
X



Edit user

Users

X
X



Change password

Users

X





Reset Passwordpassword

Users

X





Edit roles

Users

X
X



Upload default roles

Users

X





Delete default roles

Users

X





Create default role manually

Users

X





Abort request

Users

X





Create reason

Users

X





Edit reason

Users

X





Delete reason

Users

X





Create identifier

Users

X





Edit identifierUsersX





Delete identifierUsersX





Edit photo (self-service user)

Users


XX



Reset a forgotten password (self-service user)

Users


X




Change password (self-service user)

Users


X




Abort request (self-service user)

Users


X




Delete multiple users (batch order)

Users

X





Reset password for multiple users (batch order)

Users

X





Edit roles for multiple users (batch order)

Users

X





Request card

Cards

X
X



Issue card

Cards

X





Activate card

Cards

X





Edit card

Cards

X





Deactivate card

Cards

X
X



Reactivate card

Cards

X
X



Lock card

Cards

X
X



Unblock card remote

Cards

X





Unblock/change PIN for a card (self-service user)

Cards


X




Request multiple cards (batch order)

Cards

X
X



Issue multiple cards (batch order)

Cards

X





Supply mobile ID for a user

Mobile ID




X


Lock mobile ID for a user

Mobile ID




X


Get mobile ID (self-service user)

Mobile ID





X

Lock mobile ID (self-service user)

Mobile ID





X

Lock virtual smart card

Virtual smart card






X

Get virtual smart card (self-service user)

Virtual smart card







X

Lock virtual smart card (self-service user)

Virtual smart card







X

Change PIN for a virtual smart card (self-service user)

Virtual smart card







X

...