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This table shows the roles in Smart ID and the different use cases that the roles can do. Read more here: Smart ID Workforce use cases

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X
Use casePackageOperatorSelf-service userApproverMobile ID managerMobile ID self-service userVirtual smart card managerVirtual smart card self-service user

Create user

Users

X(tick) X
(tick) 



Deactivate user

Users

X(tick) X
(tick) 



Reactivate user

Users

X(tick) X
(tick) 



Lock user

Users

X(tick) X
(tick) 



Edit user

Users

X(tick) X
(tick) 



Change password

Users

X(tick) 





Reset password

Users

X(tick) 





Edit roles

Users

X(tick) X
(tick) 



Upload default roles

Users

X(tick) 





Delete default roles

Users

X(tick) 





Create default role manually

Users

X(tick) 





Abort request

Users

X(tick) 





Create reason

Users

X(tick) 





Edit reason

Users

X(tick) 





Delete reason

Users

X(tick) 





Create identifier

Users

X(tick) 





Edit identifierUsersX(tick) 





Delete identifierUsersX(tick) 





Edit photo (self-service user)

Users


X(tick) X(tick) 



Reset a forgotten password (self-service user)

Users


X(tick)  




Change password (self-service user)

Users


X(tick) 




Abort request (self-service user)

Users


X(tick) 




Delete multiple users (batch order)

Users

X(tick) 





Reset password for multiple users (batch order)

Users

X(tick) 





Edit roles for multiple users (batch order)

Users

X(tick) 





Request card

Cards

X(tick) X
(tick) 



Issue card

Cards

X(tick) 





Activate card

Cards

X(tick) 





Edit card

Cards

X(tick) 





Deactivate card

Cards

X(tick) X
(tick) 



Reactivate card

Cards

X

(tick) 
(tick)     

Lock card

Cards

XX(tick) 
(tick)     

Unblock card remote

Cards

X(tick) 





Unblock/change PIN for a card (self-service user)

Cards


X(tick) 




Request multiple cards (batch order)

Cards

X(tick) X
(tick) 



Issue multiple cards (batch order)

Cards

X(tick) 





Supply mobile ID for a user

Mobile ID




X(tick) 


Lock mobile ID for a user

Mobile ID




X(tick) 


Get mobile ID (self-service user)

Mobile ID





(tick)  X 

Lock mobile ID (self-service user)

Mobile ID





X(tick) 

Lock virtual smart card

Virtual smart card






X(tick) 

Get virtual smart card (self-service user)

Virtual smart card







X(tick) 

Lock virtual smart card (self-service user)

Virtual smart card







X(tick) 

Change PIN for a virtual smart card (self-service user)

Virtual smart card







X(tick) 

Abort temporary card

Temporary cards

(tick) 




X 

Assign temporary card

Temporary cards

(tick) 




X 

Extend temporary card

Temporary cards

X(tick) 




 

Lock temporary card

Temporary cards

(tick) 




X 

Request temporary cards

Temporary cards

(tick) 




X 

Withdraw temporary card

Temporary cards

(tick) 




X 

Issue multiple temporary cards (batch order)

Temporary cards

(tick) 




X