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Comment: Minor

This table shows the roles in Smart ID and the different use cases that the roles can do. Read more here: Smart ID Workforce use cases

...

The Approver role is part of the use case if the approval step is enabled in the scripts. 

Roles vs use cases

Use casePackageOperatorSelf-service userApproverMobile ID managerMobile ID self-service userVirtual smart card managerVirtual smart card self-service user

Create user

Users

X
(tick) 
X

(tick) 



Deactivate user

Users

X
(tick) 
X

(tick) 



Reactivate user

Users

X
(tick) 
X

(tick) 



Lock user

Users

X
(tick) 
X

(tick) 



Edit user

Users

X
(tick) 
X

(tick) 



Change password

Users

X
(tick) 





Reset password

Users

X
(tick) 





Edit roles

Users

X
(tick) 
X

(tick) 



Upload default roles

Users

X
(tick) 





Delete default roles

Users

X
(tick) 





Create default role manually

Users

X
(tick) 





Abort request

Users

X
(tick) 





Create reason

Users

X
(tick) 





Edit reason

Users

X
(tick) 





Delete reason

Users

X
(tick) 





Create identifier

Users

X
(tick) 





Edit identifierUsers
X
(tick) 





Delete identifierUsers
X
(tick) 





Edit photo (self-service user)

Users

X

(tick) 
X
(tick) 



Reset a forgotten password (self-service user)

Users

X

(tick)  




Change password (self-service user)

Users

X

(tick) 




Abort request (self-service user)

Users

X

(tick) 




Delete multiple users (batch order)

Users

X
(tick) 





Reset password for multiple users (batch order)

Users

X
(tick) 





Edit roles for multiple users (batch order)

Users

X
(tick) 





Request card

Cards

X
(tick) 
X

(tick) 



Issue card

Cards

X
(tick) 





Activate card

Cards

X
(tick) 





Edit card

Cards

X
(tick) 





Deactivate card

Cards

X
(tick) 
X

(tick) 



Reactivate card

Cards

XX

(tick) 
(tick)     

Lock card

Cards

XX
(tick) 
(tick)     

Unblock card remote

Cards

X
(tick) 





Unblock/change PIN for a card (self-service user)

Cards

X

(tick) 




Request multiple cards (batch order)

Cards

X
(tick) 
X

(tick) 



Issue multiple cards (batch order)

Cards

X
(tick) 





Supply mobile ID for a user

Mobile ID

X



(tick) 


Lock mobile ID for a user

Mobile ID

X



(tick) 


Get mobile ID (self-service user)

Mobile ID





(tick)  
X
 

Lock mobile ID (self-service user)

Mobile ID

X




(tick) 

Lock virtual smart card

Virtual smart card

X





(tick) 

Get virtual smart card (self-service user)

Virtual smart card

X






(tick) 

Lock virtual smart card (self-service user)

Virtual smart card

X






(tick) 

Change PIN for a virtual smart card (self-service user)

Virtual smart card

X






(tick) 

Abort temporary card

Temporary cards

(tick) 
X





 

Assign temporary card

Temporary cards

(tick) 
X





 

Extend temporary card

Temporary cards

X
(tick) 




 

Lock temporary card

Temporary cards

(tick) 
X





 

Request temporary cards

Temporary cards

(tick) 
X





 

Withdraw temporary card

Temporary cards

(tick) 
X





 

Issue multiple temporary cards (batch order)

Temporary cards

(tick) 
X