Roles vs use cases in Smart ID

This table shows the roles in Smart ID and the different use cases that the roles can do. Read more here: Smart ID Workforce use cases

See also Roles in Smart ID use cases.

The Approver role is part of the use case if the approval step is enabled in the scripts.

Roles vs use cases

Use case	Package	Operator	Self-service user	Approver	Mobile ID manager	Mobile ID self-service user	Virtual smart card manager	Virtual smart card self-service user
Create user	Users	X		X
Deactivate user	Users	X		X
Reactivate user	Users	X		X
Lock user	Users	X		X
Edit user	Users	X		X
Change password	Users	X
Reset password	Users	X
Edit roles	Users	X		X
Upload default roles	Users	X
Delete default roles	Users	X
Create default role manually	Users	X
Abort request	Users	X
Create reason	Users	X
Edit reason	Users	X
Delete reason	Users	X
Create identifier	Users	X
Edit identifier	Users	X
Delete identifier	Users	X
Edit photo (self-service user)	Users		X	X
Reset a forgotten password (self-service user)	Users		X
Change password (self-service user)	Users		X
Abort request (self-service user)	Users		X
Delete multiple users (batch order)	Users	X
Reset password for multiple users (batch order)	Users	X
Edit roles for multiple users (batch order)	Users	X
Request card	Cards	X		X
Issue card	Cards	X
Activate card	Cards	X
Edit card	Cards	X
Deactivate card	Cards	X		X
Reactivate card	Cards	X		X
Lock card	Cards	X		X
Unblock card remote	Cards	X
Unblock/change PIN for a card (self-service user)	Cards		X
Request multiple cards (batch order)	Cards	X		X
Issue multiple cards (batch order)	Cards	X
Supply mobile ID for a user	Mobile ID				X
Lock mobile ID for a user	Mobile ID				X
Get mobile ID (self-service user)	Mobile ID					X
Lock mobile ID (self-service user)	Mobile ID					X
Lock virtual smart card	Virtual smart card						X
Get virtual smart card (self-service user)	Virtual smart card							X
Lock virtual smart card (self-service user)	Virtual smart card							X
Change PIN for a virtual smart card (self-service user)	Virtual smart card							X
Abort temporary card	Temporary cards	X
Assign temporary card	Temporary cards	X
Extend temporary card	Temporary cards	X
Lock temporary card	Temporary cards	X
Request temporary cards	Temporary cards	X
Withdraw temporary card	Temporary cards	X
Issue multiple temporary cards (batch order)	Temporary cards	X